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www.citrelay.com
phone - 763.535.2339 fax - 763.535.2194
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General Information
Mission
CIT RELAY & SWITCH with IS09001, ISO1400, TS16949 manufacturing facility certifications featuring RoHS2 2011/65/EU compliance
is the fastest growing switch and relay manufacturer in North America with a continuing mission to provide quality, low cost product
to the US and Canadian market. We are committed to exceed our customer expectations; quality, service and cost to dock.
CIT primary focus is on engineering design, IQC, extensive validation testing, correlated customer relay life test featuring Wieble
curve documentation at the CIT Technology Laboratory, bonded stock inventory, UL, cUL, TÜV certification, raw material control, IPC
continuity control and review.
The CIT IQC Test Lab in coordination with the CIT Technology Laboratory insures documented reliability. Incoming products are
fully tested including X-Ray plating validation of contact material, continuity, resistance, dielectric strength, solderability and other
parameters. CIT maintains warehousing in Hong Kong and Minnesota to meet customer on-time delivery and freight cost require-
ment. Bonded stock, consignment and other specialty logistical support programs have been developed to insure maximum customer
satisfaction.
CIT Relay & Switch manufacturing include automated and semi-automated production lines. We are continuing manufacturing pro-
cess improvements emphasizing upgrades in our automation to offset continuing labor cost increases and labor shortages in China.
CIT customer base includes some of the largest Fortune Five Hundred Companies in North America including Appliance, Security,
HVAC, On & Off Road Automotive, Computer and Telecommunication.
CIT Technical Engineering support is readily available. Application Support is moments away. Technical expertise on plastics, metal-
lurgy, contact material recommendation, inrush protection, molding, process issues, sealing issues, vibration, temperature withstand-
ing, gram force, silicone phenomena, dry circuit application issues, epoxy to contact adherence and many more questions can be
asked and answered by email or phone. We're here to help!
Warranty
Buyer accepts that Seller's warranty prevails on orders confirmed by Seller. Seller warrants its products to be free from defects in
materials and workmanship at the time of shipment under normal use and service in accordance with Seller's specifications or draw-
ings for a period of one (1) year after date of shipment by Seller. Seller's obligations with respect to warranty claims are limited to
only repair, replacement or refund of the purchase price actually paid for the product, after return of the product. This warranty does
not extend to any product sold by Seller that has been subjected to misuse, neglect, accident, improper installation, a use in violation
of instructions furnished by Seller, or that has been soldered or altered during assembly and is not capable of being tested by Seller.
The foregoing warranty supersedes and replaces any and all warranties, whether oral, written, express, implied or statutory. Implied
warranties of fitness for a particular purpose and merchantability are specifically excluded and shall not apply. Buyer agrees that
Seller is not liable for any special, incidental or consequential damages including, but not limited to, damages resulting from loss of
profit or revenue, recall costs, claims for service interruptions or failure to supply, downtime, testing, installation or removal costs,
costs of substitute products, property damage, personal injury, death or legal expenses. Seller's products are not designed, manufac-
tured or intended for critical use in end products, which include, but are not limited to, nuclear facilities applications, human medi-
cal, including implantable devices, or life support or critical care systems. Seller is not liable, in whole or in part, for any claims or
damages arising from such use.